Open Innovation Advocate

Wade is the founder of Energy & Sustainability practice at Plug and Play. Plug and Play is the largest corporate innovation center and one of the most active early stage investors globally. Wade works closely with entrepreneurs, corporate innovation leaders, and investors with a focus on the energy industry value chain.

Previously, Wade worked in solar, published scientific articles, and led business development efforts in a startup.Wade holds a master degree in Chemical Engineering and a master degree in Petroleum and Natural Gas engineering. His passion is at the intersection of technology and business.

Winston Choe is an entrepreneur, mentor and global tech executive with expertise in business, corporate and venture-development in Mobility, IoT, BigData, and Security. He recently joined LG as an Entrepreneur-in-Residence (EIR) and Innovation Business Development Director at LG NOVA. Winston has over 20 years of experience and a track-record working with startups to grow from seed to exit, working on corporate-development to engage startups through commercialization, investment, acquisition, and doing venture-development with startups at Accelerators based in Silicon Valley. He was a Founding EIR at PlugandPlayTechCenter, a Venture Accelerator with 30000+ startups, 300+ VCs, 500+ corporate-partners, accelerator-programs in 20 industries, investment-portfolio including 14 unicorns, and global-operations across 30+ sites. Winston co-founded TechGrowthVentures, an accelerator for US-Asia businesses, where he built a portfolio of 20 companies, based on cross-border synergies for supply-chain, joint-development, market-entry, investment. He also worked with governments in South-Asia to establish Accelerator-programs leveraging their local ecosystems with a bridge to Silicon Valley. Winston was also the VP Programs and Partnerships at ReadWrite Labs, the world’s first IoT Accelerator, where he established programs for 100+ startups and developed corporate-partnerships for US-China businesses. Among the wide portfolio of startups that he has worked on, 3 of them in healthcare telepresence, mobile security and mobile advertising, were acquired for $1B+. Previously, Winston was Senior Director of Business Development at Intel, where he established a team for strategic-deals in the Client Computing Group, their largest division with revenues of $40B. He worked with startups in Wireless Charging and Immersive Vision through commercial-licensing, and investments through Intel Capital. He was also Senior Director of Business Development in Hewlett-Packard, where he managed a team for strategic-partnerships and new market-development for the Mobile division, and led commercial-deals with Google, Microsoft and acquisition of a Mobile Device Management startup. Winston holds a Bachelor of Math degree from the University of Waterloo, Canada, majoring in Computer Science and Operations Research. He started his career in R&D at Bell-Northern Research in Canada and Institute of Systems Science in Singapore, and subsequently completed a High-Tech Executive Management program at Stanford. He is an avid outdoorsman who has completed overlanding trips across North America, with a passion for cooking and playing tennis.

Connector, Innovator, Builder

Angeline heads BLOCK71 Silicon Valley, a dynamic hub of the National University in Singapore in the U.S. where she develops cross border partnerships and collaborations in tech and innovation between Singapore, Asia and the U.S.She identifies and attracts disruptive startups with high-growth potential, guides startups through the complexities of cross border markets, connects founders with key industry players and investors to provide strategic guidance on product development, go-to-market strategies, and fundraising.Through BLOCK71 Silicon Valley, Angeline hosts several events monthly focusing on impact sectors to rally founders, investors and corporate executives in meaningful discussion, market discovery, product development and networking.

Matt is Head of Startup Ecosystem, US at Google. In this role, Matt runs accelerators for early stage companies using AI/ML, Cloud and other technologies. Prior to this role, Matt worked in Google Hardware UX on Wearable devices (Pixel Watch) and AR. Prior to Google, Matt led accelerators and innovation programs at IDEO, supporting early stage organizations across the world focused on education, health, climate change, food systems and more, with clients like the UN and The Rockefeller Foundation. Matt is a former architect and designer and holds his MBA from California College of the Arts and his Bachelors from Cal Poly SLO. Matt is a proud husband and father of 3 young (energetic!) kids.

Jami Diaz, Senior Manager, Ecosystem Community has over 15 years of experience building online communities for tech giants including Intuit, PayPal, eBay and Yahoo. She’s been responsible for enhancing the customer experience to foster an ongoing, value-driven relationship between the company and its customers, building communities of connection, inspiration, loyalty, and evangelism. Passionate about forging strong reciprocal relationships and representing the voice of the community internally, Jami is skilled at amplifying customer success stories and thought leadership as well as translating customer needs into tailored products and features. A true community pioneer, Jami has been focused on community initiatives long before it was popularized and when it was still a nascent space. Prior to her current role, Jami was Senior Practice Director, Community at Influtive where she developed and defined methodologies and best practices to help Influitive customers design, build, and launch thriving, deeply engaged advocacy and community programs. Before that she was Senior Community Manager at Intuit where she was instrumental in building Mint.com’s support community which was awarded a Forrester Groundswell Award. Jami is a published author and cultural anthropologist. This foundation serves as the basis in building content rich customer-centric communities that drive innovation, success and evangelism.

P.K. Mishra is a technical product manager (PM) and entrepreneur with experience in launching new products in AI, machine learning, hardware, and SaaS. Between 2014 and 2023, PK was the PM for launching four products, each generating at least $10 million in revenue within the first year. He is currently the AI Product Lead for LG Nova's new business incubation division. He holds an MBA from the University of Michigan and a Master's degree in Computer and Information Science from the University of Pennsylvania. He is also an inventor, holding 8 patents, and has contributed to 12 peer-reviewed publications. PK has held pivotal product management roles at leading companies such as 10x Genomics, Matterport, Infineon Technologies, and General Motors R&D. At 10x Genomics, he was instrumental in launching the Xenium In Situ platform, a groundbreaking tool for spatial transcriptomics. During his time at Matterport, he launched the Deep Learning-based Matterport Axis Mobile Scanner, which creates 3D models from images, used by platforms like Redfin. As the Director of Applied AI and ML at Infineon Technologies, PK led the development of a scalable hybrid cloud-edge AI-ML Industrial sensing SaaS platform as well as led the development of an analog deep learning processor-embedded MEMS microphone. Prior to that, as the founder and CEO of this VC-backed startup Fingertips Lab, Inc., he led the development of a product that shipped over 30,000 devices earning awards, including the Consumer Electronics Show (CES) Innovation Award, Red Dot Design Award, and the University of Michigan Entrepreneur-of-the-Year Award. His passion lies in driving technological innovation, delivering impactful results, and leveraging cross-disciplinary collaborations to advance cutting-edge products.

Curiosity, Hard work, Always Learning

I'm deeply passionate about harnessing the power of AI to address complex real-world challenges at scale. I've been very lucky to surround myself with brilliant minds and have the pleasure of building, deploying, and scaling AI tools and companies for enterprises in healthcare, big tech, government, and media sectors. I've navigated diverse leadership, and highly technical roles and founded an AI company focused on big data, deep learning, and healthcare. My core belief lies in AI's potential as a transformative force, augmenting human capabilities and revolutionizing industries rather than merely automating tasks.

Lyndsay Donhoff is the co-founder and CEO of ThoughtfulGPT, a startup developing AI-powered tools to improve recruiting, leadership development, and business workflows. As an executive, Lyndsay built several teams from the ground up in various functions spanning across talent, people operations, data science, partnerships, and behavioral research, all of which give her insight into both the human and technical sides of business. It's this multifaceted perspective that drives her vision for ThoughtfulGPT: to create practical AI solutions that thoughtfully enhance the employee and candidate experience, while also making organizations more effective. Lyndsay's empathetic and human-centric approach to building AI tooling aims to empower, rather than replace, people. With her positive energy and strategic insights, she is pioneering a new path for how artificial intelligence can elevate the modern workforce when developed with genuine care for improving people's work lives

Sokwoo Rhee is Corporate Executive Vice President for Innovation at LG Electronics and Head of LG NOVA, a new Silicon Valley-based innovation center. He leads LG Electronics’ global innovation projects, new business creation, strategic partnerships, and ecosystem development. Prior to joining LG, Sokwoo served as Associate Director for Cyber-Physical Systems (CPS) Innovation at the National Institute of Standards and Technology, U.S. Department of Commerce, covering innovation programs for Internet of Things (IoT) and Smart Cities. He managed the Global City Teams Challenge (GCTC), a U.S. federal government program to develop a global ecosystem of major business and technology stakeholders to create replicable and scalable IoT/smart city projects. Sokwoo previously served as a Presidential Innovation Fellow on CPS, a program by the White House. During his tenure, he co-led the SmartAmerica Challenge, which brought together IoT technologies and organizations across the nation to demonstrate how they can collaborate to create technology-based projects with a focus on socio-economic benefits. Prior to joining the U.S, government, Sokwoo was a co-founder and CTO of Millennial Net, Inc., one of the first organizations to successfully commercialize low-power wireless mesh/sensor networks and IoT technologies from academia. He also worked on wireless medical sensors as a research associate at the Massachusetts Institute of Technology. His work and achievements have been widely recognized and he has been the recipient of numerous awards, including the MIT Technology Review’s “Top Innovators under 35.” Dr. Rhee received his M.S. and Ph.D. in Mechanical Engineering from the Massachusetts Institute of Technology.

Dynamic, Strategic and Fun (with a young looking neck)

Affectionately known as the "Tech Cat" (Technology Catalyst), Lori H. Schwartz is an award- winning innovator and visionary leader in the convergence of technology, marketing, and digital storytelling. As the Founder and CEO of StoryTech, she has been instrumental in shaping the future of content creation, distribution, and engagement.Her career trajectory, spanning film production, advertising, and digital media, has equipped Lori with a unique perspective on the evolving media landscape. She has consistently championed the fusion of storytelling with cutting-edge technology to forge meaningful brand experiences and drive audience engagement.

Lori's leadership at StoryTech has fostered strategic collaborations between storytellers and technology companies, resulting in profitable ventures and groundbreaking content. Her deep understanding of the content ecosystem, from production and distribution to audience engagement, has positioned her as a sought-after expert and advisor in the industry. A prominent figure at major industry events such as CES and the NAB Show, Lori has curated trend briefings, hosted panels, and led tours that showcase the latest advancements in storytelling technology.In addition to running her own firm, she is an experienced event host, moderator, and event facilitator as well as a CNN contributor, providing a unique and very playful insider's take on the biggest stories in tech and entertainment. She also served on the Board of Governors for the Television Academy, representing the Emerging Media Programming Group. Through these roles, she translates complex solutions and communicates the opportunities for clients and external audiences alike and most importantly, has fun along the way!

Previously, Lori was Chief Technology Catalyst for McCann Worldgroup, North America where she was responsible for driving technology innovation at one of the world's largest marketing communications companies. She was the key principle to launch the highly regarded IPGLAB. Lori oversaw the group's strategy, helping to keep clients ahead of the digital curve. She facilitated emerging media up-fronts for Microsoft, Intel, General Motors, Nestlé, and Sony.A passionate advocate for diversity and inclusion, Lori is a dedicated mentor and role model for women in technology. She actively participates in initiatives that empower and uplift women in the industry, inspiring future generations of female leaders. She has been profiled as one of the ""30 Executives Shaping the Evolution of Media and Technology"" by Variety and ""100 People to Have Lunch with"" by MediaPost Publications. An active spokesperson, Lori launched Digital Hollywood's 'Women's Entertainment and Technology Mentor Program’; is an active mentor in the RISE Mentoring Programme and is a recipient of the Lucy Hood Digerati Award for her contributions to the Television Academy."

Sokwoo Rhee is Corporate Executive Vice President for Innovation at LG Electronics and Head of LG NOVA, a new Silicon Valley-based innovation center. He leads LG Electronics’ global innovation projects, new business creation, strategic partnerships, and ecosystem development. Prior to joining LG, Sokwoo served as Associate Director for Cyber-Physical Systems (CPS) Innovation at the National Institute of Standards and Technology, U.S. Department of Commerce, covering innovation programs for Internet of Things (IoT) and Smart Cities. He managed the Global City Teams Challenge (GCTC), a U.S. federal government program to develop a global ecosystem of major business and technology stakeholders to create replicable and scalable IoT/smart city projects. Sokwoo previously served as a Presidential Innovation Fellow on CPS, a program by the White House. During his tenure, he co-led the SmartAmerica Challenge, which brought together IoT technologies and organizations across the nation to demonstrate how they can collaborate to create technology-based projects with a focus on socio-economic benefits. Prior to joining the U.S, government, Sokwoo was a co-founder and CTO of Millennial Net, Inc., one of the first organizations to successfully commercialize low-power wireless mesh/sensor networks and IoT technologies from academia. He also worked on wireless medical sensors as a research associate at the Massachusetts Institute of Technology. His work and achievements have been widely recognized and he has been the recipient of numerous awards, including the MIT Technology Review’s “Top Innovators under 35.” Dr. Rhee received his M.S. and Ph.D. in Mechanical Engineering from the Massachusetts Institute of Technology.

Joshua Di Frances is the head of incubation at LG and cofounder of U.S Digital Corps. He previously served as Senior Advisor for Technology Innovation and New Ventures to the Director / Commissioner of the Technology Transformation Services at GSA. He is also passionate about breaking down barriers to entrepreneurship in healthcare and translating technology into commercial healthcare products. He currently resides with my wife, Vanessa, in Washington D.C. In his spare time, he enjoys being outdoors (running, hiking, biking, skiing, etc.), reading, cooking, traveling, and spending time with family and friends.

Alicia is the Principal for Institutional Partnerships at LG NOVA. Alicia is fortunate enough to have worked with both startup, private and public companies such as LG, Walt Disney, the Department of Defense, the NFL, and most proudly the US Army. After her six year service in the US Army Alicia returned to civilian life to lead the way for veterans to become startup founders, launching the LA chapter of Bunker Labs, and helping scale the organization from 10-35 locations in 15 months. Alicia has designed curriculum for use at Saudi Aramco’s Wa’ed Accelerator, worked with various family offices, and VC firms, and helped hundreds of startup founders develop and launch new businesses. Her perseverance through her military training, as well as overcoming a major loss in her life has helped her to be a successful adviser today for fast-paced startups & international celebrities such as NFL Hall of Famer Ray Lewis, and NBA Allstar and investor Baron Davis where she directed fund management, and investments. Alicia is the Founder & Managing Partner at Dear Mama Ventures. An investment platform, with a $1B initiative to deploy financial, social, and intellectual capital to Black, brown, female, and Veteran-led founders who are solving some of the world’s most challenging problems. Alicia believes that it is possible to change the world a little, to a lot each day. She demonstrates this through her commitment to empowering underestimated entrepreneurs to pursue their dreams, inspiring people to be their best, and building thriving, sustainable ecosystems for the communities she serves.

Strategic, Resourceful, Multi-faceted

Liz serves General Counsel at Expa, a venture capital firm with a venture studio, founded by Garrett Camp over 10 years ago. At Expa, she is focused on building, supporting and funding to scale seed stage tech companies. Prior to Expa, Liz represented startups and investment funds as an attorney at Fenwick & West in Mountain View, San Francisco and Santa Monica. Prior to Fenwick, Liz served as Assistant General Counsel for Outspoken, a mobile messaging tech company. Prior to law school, Liz co-founded Royal Road Entertainment, producing independent films including the Netflix release The Other Side of the Wind, the last film written and directed by Orson Welles. Liz received her B.A. from Princeton University and now lives in Los Angeles. Liz received her J.D. from UCLA School of Law and B.A. from Princeton University.

“Tonton” Ali Diallo is a Silicon Valley-based investor, a White House Presidential Innovation Fellow, and an award-winning venture builder (10 startups and 2 exits) with deep expertise in contrarian innovation and in sustainable capitalism which combines profit, purpose, and planet. He is the Managing Director of NOVA Prime Fund, a VC fund that was launched through a partnership between LG Electronics and Clearbrook. He co-founded United Capital, a Dubai-based group that accelerates the Sustainable Development Goals (SDGs) through large-scale international investments, public-private partnerships, and a $5B portfolio of global industrial projects. He is also a Partner at Ecogreen Capital and Polaris Ventures and a Board Member of the Great Green Wall, a global climate initiative launched by the African Union and supported by the European Union, the French Government, and the United Nations. Tonton co-founded Aurion Capital, an investment holding group that builds a connected and sustainable future for society through a portfolio of 7 funds and 50 startups; and RISE (Resilient Investments for Sustainable Economies), a global coalition of investors, corporations, and principled leaders that are uniting to drive systems changes and economic impact across emerging economies. As an advocate of financial and digital inclusion, he founded a TMT venture studio, a fintech company and a telecom group that advances connectivity and digital infrastructure in rural America and across Africa. He is a member of the MIT community as the former head of Global Programs of the MIT Legatum Center, the manager of MIT’s fintech prize for emerging markets, and a partner of the MIT Inclusive Innovation Challenge.

Alicia is the Principal for Institutional Partnerships at LG NOVA. Alicia is fortunate enough to have worked with both startup, private and public companies such as LG, Walt Disney, the Department of Defense, the NFL, and most proudly the US Army. After her six year service in the US Army Alicia returned to civilian life to lead the way for veterans to become startup founders, launching the LA chapter of Bunker Labs, and helping scale the organization from 10-35 locations in 15 months. Alicia has designed curriculum for use at Saudi Aramco’s Wa’ed Accelerator, worked with various family offices, and VC firms, and helped hundreds of startup founders develop and launch new businesses. Her perseverance through her military training, as well as overcoming a major loss in her life has helped her to be a successful adviser today for fast-paced startups & international celebrities such as NFL Hall of Famer Ray Lewis, and NBA Allstar and investor Baron Davis where she directed fund management, and investments. Alicia is the Founder & Managing Partner at Dear Mama Ventures. An investment platform, with a $1B initiative to deploy financial, social, and intellectual capital to Black, brown, female, and Veteran-led founders who are solving some of the world’s most challenging problems. Alicia believes that it is possible to change the world a little, to a lot each day. She demonstrates this through her commitment to empowering underestimated entrepreneurs to pursue their dreams, inspiring people to be their best, and building thriving, sustainable ecosystems for the communities she serves.

Brian Sykes is currently a Principal at NextEra Energy Investments, where he focuses on enterprise SaaS and AI/ML startups. He specializes in identifying and investing in early-stage software companies, with funding rounds ranging from Seed to Series C and investment sizes between $500K and $20M. Before joining NextEra Energy, Brian amassed a wealth of experience across the venture capital landscape, working as an investor at several prestigious firms including Raine Ventures, Jump Capital, and Advance Venture Partners. His track record in venture capital has seen him actively participating in backing and scaling innovative technology companies across various sectors. Brian's expertise lies in identifying high-growth potential and supporting startups as they navigate challenges from early funding stages to expansion. His focus areas of SaaS and AI/ML showcase his commitment to driving technological advancements and creating sustainable, long-term value in emerging industries.

Dr. Izzet Sidki Darendeli is the Director of The Smith Center for Entrepreneurship and an Associate Professor of Management at California State University, East Bay. He holds a Ph.D. in Strategic Management from Fox School of Business, Temple University, Philadelphia. In addition to his academic successes and research on innovation and entrepreneurship, he has founded, invested, and advised multiple startups and served as a member of the Board of Directors for several Multinational Corporations in the U.S and Europe.

AI, Scientist, Hispanic

Dr. Carlos A. Escobar is a Research Assistant at Harvard University. He worked at Amazon as a Research Scientist in the Last Mile Delivery Technology Team, where he developed and applied algorithms to speed up customer delivery times and provide new innovations to customers. Before joining Amazon, Carlos worked for General Motors (GM) for seven years as a Senior Researcher at the Manufacturing Systems Research Lab. He conducted research in Industry 4.0 and Quality 4.0; applied and developed algorithms to drive manufacturing innovation.

Dr. Escobar is the author of the book “Machine Learning in Manufacturing: Quality 4.0 and the Zero Defects Vision”. His research work interest lies within the 99% percentile as compared with the cohort of researchers registered in the ResearchGate platform. His research topic has been presented in top conferences and according to a published bibliometric study, he is considered one of the most cited and fruitful authors in Quality 4.0. Dr. Escobar obtained his Ph.D. in Engineering Sciences with concentration in AI and master’s in quality engineering from Tecnológico de Monterrey. He also obtained a master’s in industrial engineering from New Mexico State University and a master’s in management at Harvard University Dr. Escobar was recognized as the SHPE Star of Today by the Society of Hispanic Professional Engineers (SHPE). This award honors an engineer/scientist who has demonstrated outstanding technical excellence resulting in significant accomplishments. It also recognizes dedication, commitment, and selfless efforts to advance Hispanics in STEM careers. Dr. Escobar was in the Mexican national team of martial arts and today he enjoys teaching this sport to his colleagues.

Visionary, Innovative, Impactful

Dr. Luqman Lawal: Championing Healthcare Innovation and Global Health EquityDr. Luqman Lawal is a renowned thought leader at the intersection of clinical medicine, global health, business development, and technological innovation. With a rich background in medicine and public health, Dr. Lawal’s journey began at the University of Ilorin in Nigeria and progressed through advanced studies at the University of Minnesota, Harvard School of Public Health, and the London School of Hygiene & Tropical Medicine.Currently leading the global expansion for the Mayo Clinic Platform, Dr. Lawal drives the adoption of cutting-edge digital health and AI/ML solutions in diverse regions including Kenya, Nigeria, Ghana, Tanzania, Saudi Arabia, India, and many other LMICs. His strategic leadership is crucial in enhancing healthcare delivery and optimizing health resources across these markets.

A distinguished member of the World Economic Forum's Digital Healthcare Working Group, Dr. Lawal’s work is highly influential on the global stage. His recent publication, "How Fintech in LMICs Can Inspire the Digital Healthcare Revolution," showcases his vision for integrating technological advancements to revolutionize healthcare systems in underserved regions.As a Sloan Leadership Fellow and MIT Sloan MBA graduate, Dr. Lawal combines executive acumen with a passion for health equity. He has held pivotal roles, including Director of Global Health at Starkey Hearing Foundation and VP of Health Equity at Bright Health Group, where he utilized AI and ML to bridge health disparities.Beyond his executive roles, Dr. Lawal is a Managing Partner at Erez Capital, advocating for investments in health innovations and supporting entrepreneurs from underserved communities. His board memberships with organizations like RoundtableRx USA and Healthful Data further reflect his commitment to driving impactful change in health equity and digital health innovation.Join Dr. Lawal’s session to engage with a visionary leader whose expertise and dedication to sustainable healthcare solutions continue to shape the future of global health.

Maryam Jahed is a seasoned product management leader and entrepreneur, now contributing to innovation at LG NOVA. With a solid foundation in the health tech sector, she has previously served as Head of Product at Lisa Health, where she played a vital role in developing digital health solutions focused on women's well-being. Before that, she led product teams at Carbon Health, helping to scale the company through innovative healthcare solutions, and at Woebot Health, where she contributed to AI-driven mental health tools. In addition to her corporate experience, Maryam co-founded Airo Health, a mental health-focused startup, showcasing her entrepreneurial spirit and ability to drive technology innovations. She holds a degree in Electrical Engineering from the University of Waterloo, which has been integral to her approach in building impactful, user-focused products. At LG NOVA, she continues to draw on her diverse background, driving forward transformative initiatives in health and technology.

Adaptable, Empathetic, Curious

Divya Chhabra is a health tech founder, investor, advisor, and mentor. She specializes in leading lean engineering teams from zero to one to build rapidly iterable products that delight enterprise customers. As the co-founder and Chief Operating Officer at Dosis, an AI-powered precision medicine SaaS company addressing drug dosing for chronic diseases, Divya has tackled all manner of product issues from co-development with legacy customers to managing numerous cross-functional groups in enterprise-scale rollouts in heavily-regulated, high barrier to entry businesses with legacy and first-adopter customers. Divya and her brother founded Dosis in 2017 from their apartment living room, and within three years scaled it into a profitable, multimillion dollar business that has since delivered over 100 million custom-tailored dosing recommendations to hundreds of thousands of patients nationwide. In her free time, Divya also acts as an advisor and fractional Chief Product Officer/Head of Product for other rapidly scaling startups.Divya started her career as a Product Manager at Athenahealth where she worked on the Epocrates team building athenatext, a secure messaging service for healthcare providers, as well as on the internal ops product team. She has invested in Seed through Series E companies and regularly advises founders on all manner of startup issues. Divya earned a bachelor of science in bioengineering from MIT.

Jami Diaz, Senior Manager, Ecosystem Community has over 15 years of experience building online communities for tech giants including Intuit, PayPal, eBay and Yahoo. She’s been responsible for enhancing the customer experience to foster an ongoing, value-driven relationship between the company and its customers, building communities of connection, inspiration, loyalty, and evangelism. Passionate about forging strong reciprocal relationships and representing the voice of the community internally, Jami is skilled at amplifying customer success stories and thought leadership as well as translating customer needs into tailored products and features. A true community pioneer, Jami has been focused on community initiatives long before it was popularized and when it was still a nascent space. Prior to her current role, Jami was Senior Practice Director, Community at Influtive where she developed and defined methodologies and best practices to help Influitive customers design, build, and launch thriving, deeply engaged advocacy and community programs. Before that she was Senior Community Manager at Intuit where she was instrumental in building Mint.com’s support community which was awarded a Forrester Groundswell Award. Jami is a published author and cultural anthropologist. This foundation serves as the basis in building content rich customer-centric communities that drive innovation, success and evangelism.